Leadership
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Brand Manifesto
Purpose: To create a clear brand message that will clarify and filter out all brand and marketing decisions.
Core messaging
Find the core belief (the armature). Using these questions as a guide, find your company’s authentic core belief.
What has your company actually survived that most people in your industry haven’t?
Why do you really do this work — beyond making money?
What would you refuse to do even if it made you significantly more money?
What ticks you off most about your industry right now?
What do you believe that most of your competitors don’t believe?
Tell me about a specific moment when you knew this work mattered.
What do your best customers say about you that you wish more people understood?
If your company disappeared tomorrow, what would the world actually lose?
What’s the one thing you will never compromise on?
What truth about your work do you wish more people believed?
Create the Brand manifesto. Starting with the core belief, write out a 250-400 word manifesto that paints the picture of the meaning behind the core belief.
Create the purpose statement.
Create the core values.
Target market
Align on the goal. What is the business actually trying to achieve in the next 12-18 months? (Revenue, market position, category leadership, etc)
Review the work. What has worked in acquiring and converting customers? What has failed or been inefficient?
Identify the core customers. Who are the people that matter most to the business right now? Narrow it down to the 3 most important customer types.
Discover their obstacles. What specific obstacles stand in their way (practical, emotional, financial, informational, trust-related barriers)? Obstacles to buying? Obstacles to selling?
Clarify the product/service. How does the company’s actual product or service remove these obstacles? How does the core belief make the solution more compelling or differentiated?
Digital Audit
Review the ad performance. Current digital ad spend, channels (Google, Meta, etc.), cost-per-click, conversion rates, ROI, and which campaigns or audiences are working vs. wasting money.
Review the website performance. Traffic sources, conversion rates, bounce rates, key user flows, search functionality, mobile experience, and on-page issues that affect sales or lead generation.
SEO & technical health. Rankings, metadata, site structure, tracking/analytics setup, and overall digital infrastructure.
Competitor analysis. How competitors are showing up in paid and organic search, their messaging, ad creative, and any whitespace or blind spots in the category.
Customer journey data. Where people enter, where they drop off, and how well the site supports the obstacles identified in the Strategy Session.
Brand Audit
Take inventory. Take inventory of all the brand visual and digital assets.
Logo and logo variations
Colors.
Typography.
Photography and illustration style.
Website visual hierarchy and overall feel.
Social media templates and assets.
Print materials, packaging, and signage.
Sales decks and internal documents and communications.
Belief filter. Hold every element against the belief statement, manifesto, purpose and values.
Audience filter. Hold every element against the three core customer profiles. Do the visual language speak to the people that matter most or does it speak past them?
Recommendations. Correct any mismatches, outdated elements, inconsistencies and missed opportunities.
Marketing Strategy
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Campaign Concepts
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