Leadership

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Systems

Purpose: To create and modify systems to create clear workflows, systems and standards for the team. These systems must be rigidly followed but can be instantly modified should the need arise. The entire team is invited to test every system at any time and make suggestions to improve our overall effectiveness.

System Creation

  • Name the System. The system will be categorized under the responsible team (i.e. marketing team) and should be named with common sense (no jargon).

  • Specify the result and purpose. In the Purpose, specify the result we must have and the reason it must be done. Provide any essential information such as explanations, policies, timing, quantities, owner, etc.

  • Map out the Workflow. The process would be the workflow of the whole system and defined by headers.

  • Create the Steps. Within the process, create the steps and work closely with the owner of the the system and have leadership and the owner sign off on it. Create links to any resources, photos, videos, etc.

  • Test and optimize the System. Walk through the entire system. Can this system be deleted? Can we simplify or optimize it? Can we accelerate it? Can we automate this?

  • Submit the System. Submit the system by sending an email to nathan.drake@rioeigen.com with the System: [Name} in the subject line. Include the title, purpose, workflow, the steps and any resources - links, photos, videos, etc.

System Update

  • Receive the Update. Receive a system update email and confirm with the team lead.

  • Create or modify the page. Log into Squarespace > Page > Settings > Make the page/navigation title/URL Slug (company - department - procedure)

  • Create the System. Copy, paste and form the Title, Purpose, Process and Steps and any files onto the page. Make sure it’s compatible in both desktop and mobile view.

  • Link to the Company Page. Create a button under the correct team and link it to the system page.

  • Notify the Team. Send a message to the company to notify them of the updated system.